Privacy Policy

At PreciOnc, a service provided by BioServe Biotechnologies (India) Pvt. Ltd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal and genetic information.

1. Information We Collect

We collect the following types of information when you use PreciOnc services:

Personal Information: This includes your name, contact details (email, phone number, etc.), and demographic data.
Genetic Information: Data generated from your genetic sample, including test results and associated health information.
Usage Data: Information about your use of our website or services, such as IP addresses, browser type, and access times.

2. How We Use Your Information

We use your personal and genetic information to:

Provide genetic testing services and deliver test results.
Improve our services and develop new tests.
Communicate with you about updates, new services, and promotional offers (with your consent).
Perform research and analysis (in anonymized and aggregated formats only).

3. Sharing of Information

We do not sell or rent your personal or genetic information to third parties. We may share your information only in the following circumstances:

With Your Consent: We will share your information with third parties if you provide explicit consent.
Service Providers: We may share your data with trusted partners who help us provide our services, such as labs or IT service providers, under strict confidentiality agreements.
Legal Compliance: We may disclose your information to comply with legal obligations, such as in response to court orders or government investigations.

4. Data Security

We take the security of your data seriously and use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or loss. These include encryption, secure storage, and access controls.

5. Your Rights

You have certain rights regarding the personal and genetic information we collect, including:

Access: You may request access to the personal data we hold about you.
Correction: You can ask us to correct any inaccuracies in your information.
Deletion: You may request the deletion of your personal data under certain circumstances.
Opt-Out: You can opt out of receiving promotional communications from us at any time.

To exercise any of these rights, please contact us using the information provided in the Contact section below.

6. Retention of Data

We retain your personal and genetic information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Genetic data may be stored for ongoing research or reanalysis unless you request its deletion.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and gather information about visitors. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our site.

8. Third-Party Links

PreciOnc may contain links to third-party websites or services. This Privacy Policy does not apply to these external websites, and we encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to this Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and we will notify users via email or on the website if there are significant updates.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

BioServe Biotechnologies (India) Pvt. Ltd.
Email: [email protected]
Phone: +91 40 2955 8178 +91 40 2955 8176
Address: Pinnacle Towers, 1st Floor, Plot No.9/17/A&B, Road No.6, IDA, Nacharam, Medchal-Malkajgiri District, Hyderabad-500076, Telangana, India.